Privacy Policy
Effective date: October 8, 2025
Last updated: October 8, 2025
This Privacy Policy describes how Codoworks (“we”, “us”, “our”) collects, uses, discloses, and protects personal information through our web and mobile application Loopin (the “Service”), including when accessed via our website or through the Apple App Store and Google Play Store.
By using Loopin, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.
1. Summary — what we collect & why
- Identifiers (name, email)
- Account data (profile, preferences)
- Device and usage data
- Diagnostics and crash logs
- Location (if enabled)
- Payment details (if applicable)
- Content you voluntarily share
We use this information to provide and improve the Service, send updates, comply with law, and — with your consent — personalize your experience.
2. Who we are
Data Controller:
Codoworks
Email: hello@loopin.io
3. Applicable laws
- GDPR (EU/EEA)
- CCPA/CPRA (California, USA)
- PDPA (Singapore and similar frameworks)
- Australian Privacy Act (APPs)
- Apple App Store privacy and data disclosure requirements
4. Information we collect
a) Information you provide
- Account registration details (name, email, password)
- Profile information (photo, preferences)
- Payment info (processed via Stripe — we do not store card data)
- Communications (support messages, feedback)
- Uploaded or shared content
b) Information collected automatically
- Device identifiers, IP, OS, browser type
- App usage, screen views, session duration
- Location data (if granted)
- Diagnostic and crash data (Firebase)
- Analytics data (Google Analytics)
c) Information from third parties
Loopin integrates several third-party services:
| Provider | Purpose | Data Collected | Region / Notes |
|---|---|---|---|
| Google Analytics | Analytics and traffic measurement | Device, session, location | Privacy Policy |
| Firebase | Crash reporting, analytics, authentication | Device identifiers, usage, logs | Privacy & Security |
| Stripe | Payment processing | Name, billing info | Privacy Policy |
| Mailchimp | Transactional and marketing emails | Name, email, preferences | Privacy Policy |
| DigitalOcean | Cloud hosting and infrastructure | Account and stored data | Privacy Policy |
5. How we use your information
- Provide, operate, and maintain the Service
- Process payments (via Stripe)
- Send communications (via Mailchimp)
- Improve performance and fix issues (Firebase, DigitalOcean)
- Analyze engagement (Google Analytics)
- Comply with legal obligations
6. Sharing & disclosures
We only share data with trusted providers listed above and as legally required. We do not sell personal information.
7. International data transfers
Your data may be processed in the U.S., EU, or Australia. Transfers are safeguarded under Standard Contractual Clauses and vendor privacy frameworks.
8. Data retention
Account data is retained up to 7 years post-closure; logs and analytics for 12 months.
9. Security
We use encryption (HTTPS/TLS), access controls, and secure hosting (DigitalOcean). No online system is completely secure.
10. Children’s privacy
Loopin is not intended for children under 13 (or 16 in the EU).
11. Cookies & tracking
We use cookies for functionality and analytics (Google, Firebase). You can manage preferences in your browser or app settings.
12. Your rights
Email hello@loopin.io to access, correct, delete, or object to data use. We respond within legal timeframes.
13. California residents (CCPA/CPRA)
California users may request access, deletion, or opt-out of sharing by contacting us at hello@loopin.io.
14. PDPA and other laws
We follow PDPA principles: consent, purpose limitation, data protection, retention limits, and breach notification.
15. App Store & mobile privacy
Loopin complies with Apple and Google disclosure requirements, including App Privacy “nutrition labels”.
16. Third-party links
External links may lead to other services — review their privacy policies before use.
17. Opting out
- Marketing emails: click “Unsubscribe” or email us.
- Push notifications: disable in device settings.
- Analytics: disable via cookie settings or Google Analytics Opt-Out.
18. Policy updates
We may update this policy periodically and notify users of material changes.
19. Contact us
Codoworks
Email: hello@loopin.io
Website: loopin.io
20. Definitions
- Personal Data: information identifying an individual.
- Processing: any operation on personal data (collection, storage, use, etc.).
- Controller: the entity deciding how and why data is processed.